{"id":1659,"date":"2022-03-01T12:59:24","date_gmt":"2022-03-01T12:59:24","guid":{"rendered":"https:\/\/mytravel.madrasthemes.com\/?page_id=1659"},"modified":"2026-10-11T22:05:24","modified_gmt":"2026-10-11T22:05:24","slug":"faqs","status":"publish","type":"page","link":"https:\/\/fortynine.seoservices.co.ke\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1659\" class=\"elementor elementor-1659\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-3dae989 elementor-section-full_width bg-img-hero text-center mb-5 mb-lg-8 elementor-section-height-default elementor-section-height-default\" data-id=\"3dae989\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default container space-top-xl-3 py-6 py-xl-0\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59a84fd\" data-id=\"59a84fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"p-0 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4ac4d1f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4ac4d1f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default row justify-content-center py-xl-4\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-82a984f py-xl-10 py-5\" data-id=\"82a984f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"p-0 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34fe309 mb-0 elementor-widget elementor-widget-highlighted-heading\" data-id=\"34fe309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"mytravel-elementor-highlighted-heading__title font-size-40 font-size-xs-30 text-white font-weight-bold mb-0\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b116d84 elementor-widget elementor-widget-mt-mytravel-breadcrumb\" data-id=\"b116d84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"mt-mytravel-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumb\" class=\"\"><ol class=\"breadcrumb breadcrumb-no-gutter justify-content-center mb-0\"><li class=\"breadcrumb-item font-size-14\">Home<\/li><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63d715d e-con-full e-flex e-con e-parent\" data-id=\"63d715d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18036c8 elementor-widget elementor-widget-html\" data-id=\"18036c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ===== B Hudson Tours Ltd: FAQ page body (paste into an Elementor HTML widget) ===== -->\r\n<!-- Green headings, gold buttons, blue links. The JSON-LD at the bottom mirrors the visible questions: if you edit a question or answer, update it there too. -->\r\n<style>\r\n.fq{--g:#1f7a4d;--gd:#14573a;--au:#d4a017;--aud:#b8860b;--bl:#1a5fb4;--dk:#1c2b24;--tx:#3d4a52;--sf:#f3f7f4;--ln:#dbe5de;\r\n--img-hero:url('\/wp-content\/uploads\/2026\/10\/faq-hero.webp');\r\nfont-family:inherit;color:var(--tx);line-height:1.7;padding:0 clamp(16px,4vw,48px) clamp(32px,5vw,64px);box-sizing:border-box}\r\n.fq *,.fq *::before,.fq *::after{box-sizing:inherit}\r\n.fq a{color:var(--bl)}.fq :focus-visible{outline:3px solid var(--bl);outline-offset:3px;border-radius:6px}\r\n.fq-w{max-width:1360px;margin:0 auto}\r\n.fq-hero{position:relative;width:100vw;max-width:100vw;left:50%;margin-left:-50vw;min-height:clamp(320px,40vw,460px);display:flex;align-items:flex-end;overflow:hidden;background:linear-gradient(135deg,var(--gd),var(--g) 60%,var(--au))}\r\n.fq-hero::before{content:\"\";position:absolute;inset:0;background:var(--img-hero) center\/cover no-repeat}\r\n.fq-hero::after{content:\"\";position:absolute;inset:0;background:linear-gradient(to top,rgba(8,36,24,.9),rgba(8,36,24,.25) 85%)}\r\n.fq-hi{position:relative;z-index:1;width:100%;color:#fff;padding:clamp(28px,5vw,60px) max(clamp(16px,4vw,48px),calc((100vw - 1360px)\/2 + clamp(16px,4vw,48px)))}\r\n.fq-hi>*{max-width:760px}.fq-hi h1{margin:0 0 10px;color:#fff;font-size:clamp(1.9rem,4.2vw,3.1rem);line-height:1.15}.fq-hi p{color:#eef5f0;font-size:1.1rem;margin:0 0 18px}\r\n.fq-bc{font-size:.9rem;color:#d9e7de;margin-bottom:10px}.fq-bc a{color:#ffe08a}\r\n.fq-s{display:flex;align-items:center;gap:10px;background:#fff;border-radius:12px;padding:6px 8px 6px 16px;box-shadow:0 10px 30px rgba(0,0,0,.25)}\r\n.fq-s svg{width:22px;height:22px;flex:0 0 22px;fill:none;stroke:var(--g);stroke-width:2;stroke-linecap:round}\r\n.fq-s input{flex:1;border:0;outline:0;font:inherit;font-size:1.05rem;padding:12px 4px;color:var(--dk);background:transparent;min-width:0}\r\n.fq-s:focus-within{outline:3px solid var(--au)}\r\n.fq-bar{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin:36px 0 22px}\r\n.fq-ch{display:flex;gap:10px;flex-wrap:wrap}\r\n.fq-ch button,.fq-ex{padding:9px 18px;border-radius:999px;border:1px solid var(--ln);background:#fff;color:var(--dk);font:inherit;font-weight:600;cursor:pointer;transition:all .2s}\r\n.fq-ch button:hover,.fq-ex:hover{border-color:var(--g)}.fq-ch button[aria-pressed=true]{background:var(--g);border-color:var(--g);color:#fff}\r\n.fq-ex{border-radius:8px;color:var(--bl)}\r\n.fq-ct{margin:0 0 16px;font-size:.95rem}\r\n.fq-lay{display:grid;grid-template-columns:1fr 360px;gap:clamp(24px,4vw,56px);align-items:start}\r\n.fq-i{background:#fff;border:1px solid var(--ln);border-radius:14px;margin-bottom:12px;overflow:hidden;transition:box-shadow .2s,border-color .2s}\r\n.fq-i[open]{border-color:var(--g);box-shadow:0 10px 28px rgba(20,87,58,.12)}.fq-i[hidden]{display:none}\r\n.fq-i summary{list-style:none;cursor:pointer;padding:18px 56px 18px 22px;font-weight:700;color:var(--dk);position:relative;font-size:1.05rem}\r\n.fq-i summary::-webkit-details-marker{display:none}\r\n.fq-i summary::after{content:\"+\";position:absolute;right:18px;top:50%;transform:translateY(-50%);width:30px;height:30px;border-radius:50%;background:var(--sf);color:var(--g);display:grid;place-items:center;font-size:1.4rem;line-height:1;transition:all .2s}\r\n.fq-i[open] summary{color:var(--g)}.fq-i[open] summary::after{content:\"\\2212\";background:var(--au);color:#1c1500}\r\n.fq-a{padding:0 22px 20px;border-top:1px solid var(--ln);padding-top:14px}.fq-a p{margin:0}\r\n.fq-no{display:none;background:var(--sf);border-left:5px solid var(--au);border-radius:0 12px 12px 0;padding:18px 22px}.fq-no.on{display:block}\r\n.fq-side{position:sticky;top:96px;border-radius:16px;padding:28px;color:#fff;background:linear-gradient(135deg,var(--gd),var(--g))}\r\n.fq-side h2{margin:0 0 10px;color:#fff;font-size:1.5rem;line-height:1.25}.fq-side p{margin:0 0 14px;color:#eef5f0}\r\n.fq-side address{font-style:normal;margin-bottom:12px}.fq-side a:not(.fq-btn){color:#ffe08a}\r\n.fq-btn{display:inline-block;padding:12px 24px;border-radius:8px;font-weight:700;background:var(--au);border:2px solid var(--au);color:#1c1500!important;text-decoration:none!important;transition:background .2s}\r\n.fq-btn:hover{background:var(--aud);border-color:var(--aud);color:#fff!important}\r\n@media(max-width:980px){.fq-lay{grid-template-columns:1fr}.fq-side{position:static}}\r\n@media(max-width:560px){.fq-btn{display:block;text-align:center}}\r\n<\/style>\r\n\r\n<div class=\"fq\" id=\"fq\">\r\n\r\n\r\n<div class=\"fq-w\">\r\n <div class=\"fq-bar\">\r\n  <div class=\"fq-ch\" role=\"group\" aria-label=\"Filter by topic\">\r\n   <button type=\"button\" data-f=\"all\" aria-pressed=\"true\">All<\/button>\r\n   <button type=\"button\" data-f=\"book\" aria-pressed=\"false\">Booking &amp; payment<\/button>\r\n   <button type=\"button\" data-f=\"trips\" aria-pressed=\"false\">Destinations &amp; trips<\/button>\r\n   <button type=\"button\" data-f=\"docs\" aria-pressed=\"false\">Documents &amp; safety<\/button>\r\n   <button type=\"button\" data-f=\"change\" aria-pressed=\"false\">Changes &amp; cancellations<\/button>\r\n   <button type=\"button\" data-f=\"help\" aria-pressed=\"false\">Contact &amp; support<\/button>\r\n  <\/div>\r\n  <button type=\"button\" class=\"fq-ex\" id=\"fq-ex\">Expand all<\/button>\r\n <\/div>\r\n\r\n <div class=\"fq-lay\">\r\n  <div>\r\n   <p class=\"fq-ct\" id=\"fq-ct\" aria-live=\"polite\"><\/p>\r\n   <div id=\"fq-list\">\r\n   <details class=\"fq-i\" data-c=\"book\"><summary>How do I book a trip?<\/summary><div class=\"fq-a\">Pick a package on our website or tell us your plans through the <a href=\"\/contact\/\">contact page<\/a>, by phone or by email. We prepare a quote and itinerary, and your booking is confirmed once you approve it and we receive the deposit.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"book\"><summary>Can you tailor a trip to my budget and interests?<\/summary><div class=\"fq-a\">Yes. Tailor-made travel is what we do best. Tell us where you want to go, when, who is travelling and what you enjoy, and we will shape an itinerary and price around you.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"book\"><summary>Is a deposit required, and when is the balance due?<\/summary><div class=\"fq-a\">Yes, a deposit confirms your booking. The deposit amount and the balance due date are written on your quote and invoice. See section 4 of our <a href=\"\/terms-of-service\/\">Terms of Service<\/a> for details.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"book\"><summary>What payment methods do you accept?<\/summary><div class=\"fq-a\">Accepted payment methods are listed on your invoice. If you need a particular option, ask us before you book. Bank or card fees may apply.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"trips\"><summary>Which destinations do you cover?<\/summary><div class=\"fq-a\">We arrange trips to Kenya, Tanzania, Zanzibar, Dubai (UAE), China, Germany and Italy.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"trips\"><summary>What travel services do you offer?<\/summary><div class=\"fq-a\">We offer tours and safaris, hotels, vehicle hire, activities, and dhow cruises, and we can combine them into one trip.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"trips\"><summary>Can I combine more than one destination?<\/summary><div class=\"fq-a\">Yes. A popular example is a safari in Kenya or Tanzania followed by a beach stay in Zanzibar. Tell us what you have in mind and we will build the route.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"trips\"><summary>Do you plan trips for families, couples and groups?<\/summary><div class=\"fq-a\">Yes. Share your group size, ages and any special needs, and we will arrange suitable rooms, vehicles and activities.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"docs\"><summary>Do I need a visa?<\/summary><div class=\"fq-a\">It depends on your nationality and destination. We can give general guidance, but you are responsible for having the right visa and entry documents, so please also check the official embassy or immigration website.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"docs\"><summary>Do I need travel insurance?<\/summary><div class=\"fq-a\">We strongly recommend it. Good cover includes trip cancellation, medical care, evacuation and lost baggage.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"docs\"><summary>What vaccinations or health checks do I need?<\/summary><div class=\"fq-a\">Requirements differ by destination and traveller. Please speak to your doctor or a travel clinic before you go, and tell us about any medical or accessibility needs so we can plan around them.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"docs\"><summary>How safe are your trips?<\/summary><div class=\"fq-a\">We choose our suppliers with care and brief you before you travel. Safety also depends on following the instructions of your guides and drivers and respecting local laws, wildlife and communities.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"change\"><summary>Can I change my booking after it is confirmed?<\/summary><div class=\"fq-a\">Contact us as soon as possible. Changes depend on supplier availability and may carry charges, for example for name changes or date changes.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"change\"><summary>How do I cancel, and what will I get back?<\/summary><div class=\"fq-a\">Send your cancellation to us in writing. Any charges follow the cancellation schedule in section 5 of our <a href=\"\/terms-of-service\/\">Terms of Service<\/a>, and approved refunds go back to your original payment method.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"change\"><summary>What if you have to change or cancel part of my trip?<\/summary><div class=\"fq-a\">If weather, safety or supplier problems force a change, we will tell you as soon as we can and offer a suitable alternative or a refund of the affected services.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"help\"><summary>Where are your offices?<\/summary><div class=\"fq-a\">Our head office is on the 5th Floor, One Africa Building, Waiyaki Way, Nairobi, Kenya. We have also opened a new office in Germany. Details are on our <a href=\"\/contact\/\">contact page<\/a>.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"help\"><summary>How quickly will you reply to my enquiry?<\/summary><div class=\"fq-a\">We aim to reply within one working day. For anything urgent, call us on +254 702 035 328.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"help\"><summary>Can I reach you while I am travelling?<\/summary><div class=\"fq-a\">Yes. Our team is available 24 hours a day, so you are never on your own during your trip.<\/div><\/details>\r\n   <details class=\"fq-i\" data-c=\"help\"><summary>How do you handle my personal data?<\/summary><div class=\"fq-a\">We only collect what we need to plan and manage your trip, and we never sell it. Read our <a href=\"\/privacy-policy\/\">Privacy Policy<\/a> for the full details.<\/div><\/details>\r\n   <\/div>\r\n   <div class=\"fq-no\" id=\"fq-no\"><b>No matching questions.<\/b> Try a different word, or <a href=\"\/contact\/\">ask our team directly<\/a>.<\/div>\r\n  <\/div>\r\n\r\n  <aside class=\"fq-side\">\r\n   <h2>Still have a question?<\/h2>\r\n   <p>Our teams in Nairobi and Germany reply within one working day.<\/p>\r\n   <address><b>Nairobi, Kenya<\/b><br><a href=\"tel:+254702035328\">+254 702 035 328<\/a><br><a href=\"mailto:info@bhudsontoursltd.com\">info@bhudsontoursltd.com<\/a><\/address>\r\n   <!-- REPLACE with the German office phone and email -->\r\n   <address><b>Germany<\/b><br><a href=\"tel:+49XXXXXXXXXX\">+49 [phone number]<\/a><\/address>\r\n   <a class=\"fq-btn\" href=\"\/contact\/\">Contact us<\/a>\r\n  <\/aside>\r\n <\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\nvar r=document.getElementById('fq');if(!r)return;\r\nvar items=[].slice.call(r.querySelectorAll('.fq-i')),chips=r.querySelectorAll('.fq-ch button'),q=r.querySelector('#fq-q'),ct=r.querySelector('#fq-ct'),no=r.querySelector('#fq-no'),ex=r.querySelector('#fq-ex'),cat='all';\r\nfunction apply(){var t=q.value.trim().toLowerCase(),n=0;\r\nitems.forEach(function(i){var ok=(cat==='all'||i.dataset.c===cat)&&(!t||i.textContent.toLowerCase().indexOf(t)>-1);i.hidden=!ok;if(ok)n++});\r\nct.textContent='Showing '+n+' of '+items.length+' questions';no.classList.toggle('on',n===0);syncEx()}\r\nfunction syncEx(){var v=items.filter(function(i){return !i.hidden});ex.textContent=v.length&&v.every(function(i){return i.open})?'Collapse all':'Expand all'}\r\nchips.forEach(function(b){b.onclick=function(){cat=b.dataset.f;chips.forEach(function(x){x.setAttribute('aria-pressed',x===b)});apply()}});\r\nq.addEventListener('input',apply);\r\nex.onclick=function(){var v=items.filter(function(i){return !i.hidden}),open=!v.every(function(i){return i.open});v.forEach(function(i){i.open=open});syncEx()};\r\nitems.forEach(function(i){i.addEventListener('toggle',syncEx)});\r\napply();\r\n})();\r\n<\/script>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@type\": \"FAQPage\",\r\n \"mainEntity\": [\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"How do I book a trip?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Pick a package on our website or tell us your plans through the contact page, by phone or by email. We prepare a quote and itinerary, and your booking is confirmed once you approve it and we receive the deposit.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Can you tailor a trip to my budget and interests?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Yes. Tailor-made travel is what we do best. Tell us where you want to go, when, who is travelling and what you enjoy, and we will shape an itinerary and price around you.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Is a deposit required, and when is the balance due?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Yes, a deposit confirms your booking. The deposit amount and the balance due date are written on your quote and invoice. See section 4 of our Terms of Service for details.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"What payment methods do you accept?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Accepted payment methods are listed on your invoice. If you need a particular option, ask us before you book. Bank or card fees may apply.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Which destinations do you cover?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We arrange trips to Kenya, Tanzania, Zanzibar, Dubai (UAE), China, Germany and Italy.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"What travel services do you offer?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We offer tours and safaris, hotels, vehicle hire, activities, and dhow cruises, and we can combine them into one trip.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Can I combine more than one destination?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Yes. A popular example is a safari in Kenya or Tanzania followed by a beach stay in Zanzibar. Tell us what you have in mind and we will build the route.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Do you plan trips for families, couples and groups?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Yes. Share your group size, ages and any special needs, and we will arrange suitable rooms, vehicles and activities.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Do I need a visa?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"It depends on your nationality and destination. We can give general guidance, but you are responsible for having the right visa and entry documents, so please also check the official embassy or immigration website.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Do I need travel insurance?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We strongly recommend it. Good cover includes trip cancellation, medical care, evacuation and lost baggage.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"What vaccinations or health checks do I need?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Requirements differ by destination and traveller. Please speak to your doctor or a travel clinic before you go, and tell us about any medical or accessibility needs so we can plan around them.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"How safe are your trips?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We choose our suppliers with care and brief you before you travel. Safety also depends on following the instructions of your guides and drivers and respecting local laws, wildlife and communities.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Can I change my booking after it is confirmed?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Contact us as soon as possible. Changes depend on supplier availability and may carry charges, for example for name changes or date changes.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"How do I cancel, and what will I get back?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Send your cancellation to us in writing. Any charges follow the cancellation schedule in section 5 of our Terms of Service, and approved refunds go back to your original payment method.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"What if you have to change or cancel part of my trip?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"If weather, safety or supplier problems force a change, we will tell you as soon as we can and offer a suitable alternative or a refund of the affected services.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Where are your offices?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Our head office is on the 5th Floor, One Africa Building, Waiyaki Way, Nairobi, Kenya. We have also opened a new office in Germany. Details are on our contact page.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"How quickly will you reply to my enquiry?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We aim to reply within one working day. For anything urgent, call us on +254 702 035 328.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"Can I reach you while I am travelling?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"Yes. Our team is available 24 hours a day, so you are never on your own during your trip.\"\r\n   }\r\n  },\r\n  {\r\n   \"@type\": \"Question\",\r\n   \"name\": \"How do you handle my personal data?\",\r\n   \"acceptedAnswer\": {\r\n    \"@type\": \"Answer\",\r\n    \"text\": \"We only collect what we need to plan and manage your trip, and we never sell it. Read our Privacy Policy for the full details.\"\r\n   }\r\n  }\r\n ]\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"FAQs Home All Booking &amp; payment Destinations &amp; trips Documents &amp; safety Changes &amp; cancellations Contact &amp; support Expand all How do I book a trip? Pick a package on our website or tell us your plans through the contact page, by phone or by email. We prepare a quote and itinerary, and your booking&#8230;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-1659","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/pages\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":6,"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/pages\/1659\/revisions"}],"predecessor-version":[{"id":13533,"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/pages\/1659\/revisions\/13533"}],"wp:attachment":[{"href":"https:\/\/fortynine.seoservices.co.ke\/de\/wp-json\/wp\/v2\/media?parent=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}